SERVICES

Comprehensive Legal Solutions
for Your Needs

HR SOLUTIONS
LABOUR RELATIONS
DISCIPLINARY HEARINGS
CCMA
REPRESENTATION
LABOUR LAW PRACTITIONERS
EMPLOYMENT EQUITY & SKILLS DEVELOPMENT
Labour Law Solutions for Businesses

Retainer Services

Your Path to HR Excellence

Our retainer service provides exceptional value and peace of mind, making it an essential investment for companies seeking robust human resources and industrial relations support. It's the ideal solution for businesses striving for full compliance with the Department of Labour or designated bargaining councils.

Beyond compliance, we optimize your internal HR framework, covering essential documentation such as contracts, policies, and procedures, as well as job descriptions and disciplinary codes. We also implement effective yearly performance evaluations.

We proactively manage your HR needs with a 12-month plan, however, our commitment is not limited to this period. We provide ongoing proactive measures to ensure continued success through the implementation and maintenance of workplace discipline, including issuing warnings and facilitating other forms of progressive discipline.

Contact Our Expert Team
Business Law
Business Law

Unlimited Assistance

Our services include unlimited assistance with day-to-day HR/IR advice, internal representation or facilitation of processes like grievances, counselling sessions, and disciplinary hearings. We also provide crucial external representation at the CCMA or related bargaining councils.

Furthermore, we are affiliated with an employers' organization, which authorizes us to represent you fully at the CCMA or relevant bargaining councils. This affiliation ensures our representation cannot be challenged.

We also offer assistance with Department of Labour inspections, making our retainer service a comprehensive and invaluable asset to your business.For an estimate calculation of our services, please click on the calculation sheet below.

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The 12-month Retainer action Plan

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Monthly Retainer

Employment Equity

Draft and send out nomination forms to select EE Committee (Including facilitation and email communication).
Collect Nomination forms and select a committee.
Send out Appointment letters to selected members
Consultation regarding required transformation meeting in terms of Section 17 of the EEA
Conduct an analysis in terms of Section 19 of the EEA (Completion of EEA 12)
Draft an EE plan in accordance with Section 20 of the EEA (Completion of EEA 13)
Contact Our Expert Team
Monthly Retainer

Skills Development

Introduction Meeting with Company
Send out Nomination Forms
Collect Nomination Forms
Select a Committee
Send out Appointment Letters
Introductory meeting with Committee
Conduct a Skills Audit
Introductory meeting with Committee
Discuss Skills Audit
Draft a Workplace Skills Plan
Meeting with the committee
Feedback meeting with Management
Update WSP
Gather financial information for identified skills
Budget meeting with management
Finalize WSP
Meeting with committee regarding WSP and Submissions
Feedback meeting with management
Collect WSP and ATR information
Sign off on WSP
Register SDF and Secondary SDF
Upload WSP and ATR
Download Reports
Submit WSP and ATR
Contact Our Expert Team

12-Month Comprehensive
Compliance Programme

Our tailored program ensures your business meets all compliance requirements while integrating cultural practices seamlessly. With a structured approach, we guide you through each step of the process.

Cultural Integration & full audit defense

(R2493.75 per month)

Month-by-Month
Breakdown

From registration to full compliance, our program spans 12 months, covering essential areas such as data mapping, policy development, and training. Each month is designed to build on the last, ensuring a thorough understanding and implementation of compliance measures.

Add-Ons for Enhanced Support

Enhance your compliance journey with our add-on services, including breach simulations, quarterly health checks, and cross-border transfer assessments. Tailor your experience to meet your specific needs.

Annual Commitment
Benefits

Pay for a full year upfront and receive 12 months of service for the price of 11. Enjoy a complimentary month as a token of our appreciation for your commitment to compliance.

Free Company Profile

Downloadable PDF Company Profile

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Membership Options:
Flexible HR Support

Our membership options are designed for employers who need reliable HR support without the commitment of a monthly retainer. It’s important to note that unlike our retainer service, this is not a proactive or unlimited service; it is a reactive service with three distinct benefits. These plans provide a dedicated resource for your day-to-day queries, ensuring you always have expert guidance when you need it.Membership is based on your company size and structured into three tiers with an annual fee:

Membership Benefits

All membership levels share several key benefits:

Day-to-Day Telephone Assistance:

This benefit allows for quick questions and answers with our designated consultants via telephone. Please note that this is merely an interaction and is not considered a formal consultation. You can call us anytime without hesitation for immediate support.

Contract
Implementation

We handle contract management for the duration of your membership. This includes reviewing existing contracts, reimplementing agreements, and drafting new contracts as needed. This service alone often justifies the annual membership fee.

Significant Discounts on Ad-Hoc Services

Bronze: 15% discount on our standard ad-hoc hourly rate.
Silver: 30% discount
Gold: 50% discount

These discounts offer substantial savings on services like disciplinary hearings, where costs can accumulate quickly, providing value beyond the initial membership fee.

Membership Packages

Bronze membership

R5,846.15

/year
1 – 15 Employees
Unlimited telephone assistance;
Contract Implementation;
15% Discount on hourly rate
Get Started

Silver membership

R11,692.31

/year
15 – 35 Employees
Unlimited telephone assistance;
Contract Implementation
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30% Discount on hourly
rate
Get Started

Gold Membership

R17,538.46

/year
35+ Employees
Unlimited telephone assistance;
Contract Implementation
check box
50% Discount on hourly rate
Ad-Hoc Services

Targeted HR/IR Support

Our services include unlimited assistance with day-to-day HR/IR advice, internal representation or facilitation of processes like grievances, counselling sessions, and disciplinary hearings. We also provide crucial external representation at the CCMA or related bargaining councils.

Furthermore, we are affiliated with an employers' organization, which authorizes us to represent you fully at the CCMA or relevant bargaining councils. This affiliation ensures our representation cannot be challenged.

We also offer assistance with Department of Labour inspections, making our retainer service a comprehensive and invaluable asset to your business.For an estimate calculation of our services, please click on the calculation sheet below.

Get Started

Training Programmes

Contact Labour offers the following training programmes.
For more information, please contact us directly.

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INITIATING DISCIPLINARY ACTION
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EMPLOYMENT CONTRACTS AND BASIC CONDITIONS OF EMPLOYMENT COMPLIANCE
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CCMA PREPARATION AND PROCEEDINGS
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LABOUR LAW UPDATES: RECENT AMENDMENTS
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BUSINESS ETIQUETTE AND EFFECTIVE COMMUNICATION IN THE WORKPLACE

Our Commitment to Client Success

We believe in forging lasting partnerships with our clients. Our retainer clients typically remain with us for extended periods, with some relationships dating back to our founding year. Similarly, our membership options boast an exceptionally high renewal rate.This sustained loyalty across both our retainer and membership services is a testament to the consistent value and expert support we provide. We are committed to your long-term HR success.

Frequently Asked Questions

General Labour Questions

What are the basic rights of employees in South Africa?
A: In South Africa, employees have several fundamental rights protected by labour laws.
These include:
- Fair labour practices
- Freedom of association
- The right to strike
- Protection against unfair dismissal
- Safe working conditions
- Fair remuneration
- Regulated working hours
- Paid leave (annual, sick, and family responsibility)
What is the difference between permanent and fixed-term employment?
Permanent employment is an open-ended contract with no specified end date. Fixed-term employment has a predetermined end date or is linked to the completion of a specific project. Fixed-term contracts are subject to specific regulations to prevent abuse.

Employment Contracts and Conditions

What should be included in an employment contract?
A comprehensive employment contract should include:
- Job description and responsibilities
- Remuneration details
- Working hours
- Leave entitlements
- Notice periods
- Probation terms (if applicable)
- Confidentiality clauses
- Dispute resolution procedures
Can an employer change the terms of employment?
Any changes to employment terms must be mutually agreed upon. Unilateral changes by the employer may be considered unfair labour practice. Contact Labour can assist in negotiating and implementing fair changes to employment terms.

Disciplinary Procedures and Dismissals

What constitutes fair grounds for dismissal?
Fair grounds for dismissal include:
- Misconduct
- Poor work performance (after proper evaluation and guidance)
- Operational requirements of the business (retrenchment)
- Incapacity due to ill health or injury

Each case must be evaluated on its merits, and proper procedures must be followed.
What is the correct procedure for a disciplinary hearing?
A fair disciplinary procedure typically involves:

1. Notifying the employee in writing of the allegations
2. Allowing sufficient time for the employee to prepare
3. Conducting an impartial hearing
4. Allowing the employee to present their case and call witnesses
5. Making an informed decision based on the evidence presented

Contact Labour can guide employers through this process to ensure compliance with labour laws.
What is the proper procedure for retrenchment?
Retrenchment must follow a fair procedure, including:

1. Consultation with employees or their representatives
2. Consideration of alternatives to retrenchment
3. Fair selection criteria for retrenched employees
4. Severance pay calculations
5. Assistance in finding alternative employment

Contact Labour can provide comprehensive guidance through the retrenchment process to ensure legal compliance and fairness.

Leave and Working Hours

What are the legal requirements for annual leave?
The Basic Conditions of Employment Act stipulates that employees are entitled to 21 consecutive days of annual leave per year. Alternatively, employers can provide one day of leave for every 17 days worked or one hour for every 17 hours worked.
How is sick leave regulated?
Employees are entitled to paid sick leave equal to the number of days they normally work in six weeks over a three-year cycle. For the first six months of employment, employees are entitled to one day of paid sick leave for every 26 days worked.

Employment Equity and Discrimination

What are an employer's obligations under the Employment Equity Act?
Employers must:
- Promote equal opportunity and fair treatment in the workplace
- Implement affirmative action measures for designated groups
- Eliminate unfair discrimination in employment policies and practices
- Conduct workforce analysis and develop employment equity plans (for designated employers)
How can an employee report workplace discrimination?
Employees can:

1. Report the issue to their HR department or management
2. File a complaint with the Commission for Conciliation, Mediation and Arbitration (CCMA)
3. Seek legal advice from labour law experts like Contact Labour

Contact Labour's Services

How can Contact Labour assist with labour disputes?
Contact Labour offers comprehensive services for labour dispute resolution, including:
- Representation at CCMA and bargaining council proceedings
- Mediation and arbitration services
- Legal advice on dispute resolution strategies
- Assistance in drafting settlement agreements
Does Contact Labour provide training on labour law compliance?
Yes, Contact Labour offers tailored training programs for employers and HR professionals on various aspects of labour law compliance, including:
- Updates on labour legislation
- Effective disciplinary procedures
- Employment equity implementation
- Workplace policies and procedures
Can Contact Labour help with union negotiations?
Absolutely. Our experienced team can assist with:
- Developing negotiation strategies
- Representing employers in collective bargaining
- Drafting and reviewing collective agreements
- Advising on strike management and dispute resolution

For more specific questions or to discuss how Contact Labour can assist with your labour law needs, please don't hesitate to reach out to our team of experts.